1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book a service, or contact us for support.

Personal Information

• Name, email address, and phone number
• Billing and payment information
• Address and location data for service delivery
• Profile information and preferences
• Communication history with us and service providers

Usage Information

• Information about how you use our website and services
• Log data including IP address, browser type, and pages visited
• Device information and unique identifiers
• Location information when you use location-based features

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Process and fulfill service bookings
• Communicate with you about your account and services
• Send you marketing communications (with your consent)
• Provide customer support and respond to inquiries
• Improve our website, services, and user experience
• Comply with legal obligations and prevent fraud
• Facilitate payments and financial transactions

3. Information Sharing

We may share your information in the following circumstances:

• Service Providers: We share necessary information with service providers to fulfill your bookings
• Payment Processing: Payment information is shared with secure payment processors
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly consent to sharing

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection practices
• Incident response procedures

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we process your information
• Objection: Object to processing of your personal information

To delete your account and all data:

• Contact us at makaylascosmeticstudio@gmail.com to request account deletion
• We will process your request within 30 days

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings or our cookie management tool.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please get in touch with us.